Australian Shoppers please visit www.worldwidepetsupplies.com.au
International Shopper please visit www.worldwidepetsupplies.com website.
NOTE: Customs may, on the odd occasion, choose to inspect an order, this may result in a delay and delivery time frame of approx 23 business days, this delay is beyond our control when this occurs. Refunds will not be honoured until after 25 Business days from date of shipping.
Note: Orders placed after 5pm Fridays will not be processed until Monday!
2-5 working day option- For Australian Customers Only. Other products purchased will arrive in 5 business days from the date your order was shipped(within Australia)
All other shipping costs are calculated using Australia Post. Any orders $150 or more our FREE Delivery option becomes available please ensure you select Free Delivery as the shipping option when completing orders over $150 not doing so will mean the delivery costs will be added once this is done on a completed order it will not be reversed.
To be eligible for further discounts like our Facebook Page to take advantage of advertised discounts and promotions available to our customers.
Orders and Shipping policy
Most items will arrive for you in one combined packages, in order for us to offer the best prices possible some items are packaged and posted seperately or they may have different delivery dates that apply. Using our website and placing an order automatically forms your acceptance of our trade terms on this page.
When an order is placed it take 48hrs for us to complete processing to prepare for shipment depending on items purchased some items can be processed sooner. We will endeavour to get your items to you as soon as possible some items may therefore arrive to you earlier than other items on the same order this will not alter the shiping costs of your finalised order.
Please note: All orders are final and no refunds will be issued if incorrect shipping details are provided at point of sale. Or if a refund form is not submitted via our website within 45 days of purchase.
If you request your parcel be left at the front door, we will not refund parcels that go missing.
On the odd occassion customs will inspect goods this can mean your order may be delayed up to a week, please notify us if this occurs and we will be happy to follow up for you.
Our Fair Price Policy means that we promise to keep all our prices fair on every item everyday. So you will end up saving even more! Our existing customers are offered further discounts and promotions after initial purchase, when opting into our newsletter. Or like us on facebook to keep updated with our facebook only offers and promotions.
With regards to the information and content in our site we take no responsibilty for product mis-use or incorrect content published and advise always to read every product instruction leaflet. Always consult with your vet on medication or treatment for your loved pets.